Refund & deposit policy
How deposits and refunds work at Beauty by Isra.
Last updated: November 10, 2026
Deposits
Most appointments need no deposit. Where a deposit is asked for — for example, to hold a date for a large bridal party — the amount and the terms are confirmed with you in writing (by email) before you pay. Those written terms are the ones that apply to your booking, together with this policy. No payment or deposit is taken through this website.
If you cancel or move your appointment
- If you give us reasonable notice, any deposit you have paid will be moved to your new date or refunded — your choice.
- If you cancel at very short notice, or do not show up for your appointment, the deposit may be kept to cover the time that was reserved for you.
If the salon cancels
If Beauty by Isra has to cancel your appointment, any deposit you have paid will be moved to a new date or refunded in full — your choice.
Services
A service that has been provided cannot be returned. If something about your service is not right, please tell us before you leave the salon, or contact us promptly afterwards, and we will do our best to put it right.
Products
Beauty products bought from the salon can be returned unopened, with your receipt, for an exchange or a refund.
How refunds are made
Refunds are made by the original payment method wherever possible. Questions about a deposit or a refund: info@beautybyisra.com · +1 (437) 227-3037.